Reference

Terms and Conditions for Using zc777

These terms set out the rules that apply when you open an account and use zc777. Access and eligibility depend on your local law and whether your region is supported, so read through before you start.

Account Holder ResponsibilityLocal Law AppliesbKash, Nagad, Rocket CoveredBangladesh-Focused RulesWallet Verification Required
zc777 Terms and Conditions for Using zc777
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a dispute, our support team handles account and policy queries directly. You can reach us through the channels below during service hours. For transaction disputes involving bKash, Nagad, or Rocket, have your transaction reference ready when you contact us.

Live Chat Start a chat from your account dashboard for the fastest response on terms-related questions or account issues.
Email Support Send a detailed query to our support address for written confirmation of policy decisions or formal dispute records.
Account Help Centre The Help Centre covers common terms questions, wallet verification steps, and account access issues in one place.
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security is managed through OTP verification at login and at the point of withdrawal. We do not store payment credentials — your bKash, Nagad, or Rocket PIN is entered directly in your mobile wallet app and never passes through our servers. Account data is encrypted in transit and at rest. If you believe your account has been accessed without your permission, contact support immediately and we will lock the account while we review.

OTP Login Verification Every login session is verified via OTP sent to your registered mobile number. This applies to both the web and mobile versions of the platform.
Wallet Data Handling Payment data for bKash, Nagad, and Rocket is handled by each wallet provider independently. We only confirm receipt of a transaction, not your wallet credentials.
Data Retention Account data is retained while your account is active and for a period after closure as required by our operating terms. You may request a summary of your data via support.
Account Changes and Requests To update your registered mobile number or request account closure, contact support directly. Changes to account-linked payment numbers require identity verification before they take effect.

Common Questions About These Terms

Here are the questions we hear most often about how these terms apply to your account. If something is not answered here, our support team can clarify via live chat or email.

These terms apply to anyone who opens an account on zc777. Eligibility depends on your location and whether access is permitted under local law in your region.

No. Deposits must come from a mobile wallet registered in your own name. Using another person's bKash, Nagad, or Rocket account to fund your balance breaches these terms.

Multiple accounts under the same identity are not permitted. If we identify duplicate accounts, both may be suspended and any balance held pending review under our account terms.

Contact support within seven days of the transaction date and provide your bKash, Nagad, or Rocket reference number. We will review the record and respond in writing.

Yes. We may update these terms from time to time. We will notify you when a significant change is made. Continuing to use your account after that point means you accept the updated terms.

Send a request through our support channel. Account closure and data requests require identity verification before we can action them, in line with our data retention policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.